Player support
Support & FAQ
Help for players of Vojoy Games titles.
How do I deposit, withdraw, or check my cash balance?
Cash play in our Skillz-powered games is handled by Skillz. Use the Skillz menu inside the game for deposits, withdrawals, balances, and account questions, or visit skillz.com.
Can I play for free?
Yes. Skillz-powered games offer free practice and free-entry matches using in-game currency. Cash matches are optional.
Why can’t I see cash competitions?
Cash competitions are only available to eligible players (18+, or the age of majority where you live) in supported locations. Availability is decided by Skillz and local law.
Are my opponents real people?
In our Skillz-powered games, Skillz matches you against real players of similar skill.
I found a bug or have feedback about a game.
Email [email protected] with the game name, your device model, OS version, and a screenshot if possible.
How do I delete my data?
See our Privacy Policy and email [email protected]. For Skillz account data, contact Skillz from inside the game.
Where can I get help with problem gaming?
See Responsible Gaming.
Support email: [email protected]